Kenwa Orenji will not entertain refund requests in the event of a no-show.
Reservations are contingent upon the full deposit being made.
Should you arrive more than 20 minutes late for your scheduled round, Kenwa Orenji may need to adjust the Omakase course to accommodate time constraints and ensure smooth service for subsequent rounds.
Guests arriving more than 45 minutes late will forfeit their reservation and deposit without refund.
Booking modifications are permissible once, provided notification is given at least 48 hours before the booking.
Any allergies or special requests must be communicated to Kenwa Orenji at the time of reservation, and alterations to the daily menu courses will not be accommodated.
Due to the nature of the Omakase experience, it is not recommended for children under 8 years old. However, exceptions may be considered on a case-by-case basis, depending on circumstances.